Friday, October 23, 2009

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Three Important Facets of Twitter

Posted by Sundeep Kapur | Friday, October 23, 2009


Here are three useful articles on how to leverage twitter to enhance your communcation strategy.

First, keep in mind that you need to consider the three personalities for twitter - the concept of a master, the proponents, and customer service. Done right, each personality actually supports the other driving interaction amongst themselves and if done correctly engages followers effectively.


Email & Twitter are an effective combination. There are a few who have excelled and it is still a great way to keep communication channels open. Again, the engagement is through relevant content tweeted in a timely fashion.

The greatest power of Twitter (in my humble opinion) is the ability to facilitate real time updates across two channels - web & mobile. As a reminder, I actually turned off the news (yes CNN included) and was following events on Twitter. What was covered in Mumbai was amazing - to me it really showed the potential Twitter brings to the table.


I am sure the channel will continue to evolve and we will continue to find connections both into our real & virtual world. Would love to hear your thoughts - do tweet to EmailYogi.

1 Responses to “Three Important Facets of Twitter”

Michelle said...
October 23, 2009 8:31:00 AM EDT

Nice photo!